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Spring broke on a Friday I wasn't able to call until Monday. They came out on Tuesday and replaced both sides (not just the broken one), checked the opener and lubricated the door so it's much quieter. Professional, courteous, prompt service by a real garage door pro. I highly recommend this company for your garage door needs.
We recently bought and had a new Haas garage door installed by Prince William Garage. They also installed a new Marantec 1/2 hp garage door opener. So far, we are completely satisfied. It is a nice looking high quality door and the opener is extremely quiet. The price was very reasonable compared to other places. They sent someone to the house to measure ahead of the order being processed. And our cost was exactly what was estimated. No surprises. Once the order was placed, it did take an extra week past the estimated two weeks to get it installed, but I didn't think that was worth deducting a star. Other people have rated Prince William Garage down for followup on problems. I don't anticipate any problems as it seems to be working great, but if problems arise, and I am not happy with the response I will update this review. But, I highly recommend them at this point.
We stopped by the Manassas showroom to see doors from several brands and learn more about them. Their salesman Ricky greeted us and could not have been friendlier. We told him right away that this was for a house we are building in Cape Cod, so he knew that this was not going to lead to a sale for him. Even so, he was incredibly helpful, and his passion for and knowledge of garage doors was amazing! He gave us honest assessments about the different brands and models. He listened to our needs and recommended a couple of models that would best suit what we were looking for and give us the best bang for our buck. I wish we could buy the doors from Ricky because he was so honest and helpful. I’m hopeful some of you will read this review and make it up to Ricky by giving him your business based on my recommendation. I cannot recommend Ricky and Prince William Garage Door highly enough!!
100% satisfied. Excellent value and service. My service call was professional and the technician couldn’t have been more thorough.
My family and I was looking for a new garage door. We looked everywhere and we found Prince William Garage Doors to be the cheapest and the most affordable doors. But don’t let that fool you, their service is one of the best I’ve ever had. They work with you 1 on 1 through the whole process, including Walking you through the crazy process of the homeowners association. Thanks Everybody you are GREAT!!!!
Great service! Have used them several times over the years for different reasons. Always do a great job and reasonably priced. The last job was a new garage door opener and installation was done quickly and efficiently.
Always willing to do extra for you so that your pleased as a customer and have answered any questions that I have asked.
I have had 4 garage doors installed by Prince William Garage Door over the past few months. I am so impressed by the quality of the products they sell. The installation was done in a timely manner. The office staff was so helpful from beginning to end!
Very pleasant folks to deal with. Important to me is when they tell me they will arrive at a certain time they are on time or let me know in advance if there is an issue preventing it.
Spring went out on our shop door. They showed up took care of it - fair price. 100% recommend them.
Stop looking. This company provided me with the best estimate by FAR and next-day service. The technician Odilio was great and explained everything that he was doing and gave me some maintenance tips. Thanks for a great experience.
Excellent service!! Beautiful garage door installed in a couple of days after selecting.
On Sunday 4/16.. discovered that my garage door was all messed up. Called them the next day(Monday) and they sent someone to my house to assess the damaged.They told me that the door is beyond repair. I went to their showroom and they recommended a more durable and better brand than the one I currently have.. and much better and less expensive than the one Home Depot suggested. They scheduled the work for the following day-Tuesday( Home Depot would only schedule it in two weeks). They came out to install the next day ( as promised). Installer was very friendly and professional. Did a wonderful and clean job- in fact he noticed that two of the panels were damaged and he had to drive back to their warehouse to get a replacement. The doors are the quietest lifts.. far better than what I had. Doors really look durable and very nice. Thank you Prince William Garage Door for your recommendation,wonderful, timely and efficient work. Thumbs ( way up) to you!!!!
I needed a 16' garage door strut to fix a sagging garage door panel. I phoned many businesses all over Fairfax and Prince William counties. This one was the only company that would sell me a strut and at a very reasonable price. They were great, friendly and helpful. Would trust them for any type of garage job.
Well after 13 years of service the old opener gave up. Called PW garage door and they replaced it the next day!! New one is belt driven and extremely quite. May not matter to some however its below the bedroom. The guys are friendly and professional. Thank You PW Garage Door. Dave and Heather
Visited the vendor show room which was nicely set up with all their products. The process of choosing a door and opener with the salesman was super easy; we had some concerns that our garage ceiling was too low to accommodate a standard opener and they showed us a low profile ceiling opener and a 'side of the door' opener with all pricing being open and honest. The estimator came out and did measurements and a visual inspection. We ordered a custom color insulated steel door to match our house and were able to go with the standard ceiling mount opener, and it showed up in 2 weeks. Old Masonite door and rails were removed quickly and new door was installed within 3 hours. There was an issue with the opener that had to be resolved the next day, but the new door is beautiful and we couldn't be happier with the opener which is essentially silent - not like the old days with the chain grinding away. Overall price was extremely competitive, and we highly recommend this company.
Cannot say enough good things about this company. They had serviced my old door lifts and were efficient and reasonably priced. When it was finally time to replace the 18+ year old lifts, I looked around on line to get an idea what new ones would cost. Then I went to their showroom and met with the owner. He showed me what was available and when I chose what I wanted, I was amazed at the install price (It was about the same as the amount I was looking to spend on just buying just the lifts from Costco or HomeDepot). They came out two days later to install (right in the middle of the window of time they gave me). The installer was friendly and good at explaining how it all worked. The units are the smallest, quietest lifts I could imagine. This is a great locally owned and operated company!
I give this company and the team that fixed our garage door a full 5-Star rating. I made the appointment and the team arrived as scheduled and promptly identified - repaired the problem. Their rate for the service was very reasonable. I would highly recommend them to others. April 5, 2016
Needed an new garage door. I got an insulated garage door installed, and keypad opener installed on the garage door frame. The technician arrived on time. He removed the old door and keypad and disposed of them. He installed both the garage door and keypad and open and close mechanism inside the garage. He also programmed the remotes to work.
These guys are tremendous. They responded to my emergency call (my car was stranded in a garage where the door wouldn't budge) quickly with a professional, informative estimate and installed the new door the very next day, exactly when they said they would at the high quality they promised and the price they promised. What more could you ask for? Super people and a great company. I will recommend them to my neighbors without any reservations.